Algemene voorwaarden

Algemene Voorwaarden voor cursussen en workshops georganiseerd door Reken op Marije
KvK 71469591
Juli 2025
Bij het uitvoeren van offertes en het uitvoeren van opdrachten hanteert
Reken op Marije de volgende algemene voorwaarden:


1: Algemeen
Deze voorwaarden zijn van toepassing op alle overeenkomsten, aanbiedingen, offertes en eventuele aanvullende diensten en materiaal tussen cursist en trainer voor de cursus of workshop, trainingen en workshops die door Reken op Marije worden georganiseerd. Cursist gaat bij inschrijving automatisch akkoord met deze Algemene Voorwaarden. Van deze Algemene Voorwaarden kan slechts worden afgeweken als cursist en de trainer dit voor de inschrijving schriftelijk overeen zijn gekomen.
2: Totstandkoming van overeenkomsten
a. Een overeenkomst tot het volgen van een cursus of workshop tussen Reken op Marije en een cursist of school komt uitsluitend tot stand door het verzenden van een inschrijfformulier voor de cursus of workshop door de desbetreffende persoon en de daaropvolgende, schriftelijke, bevestiging van Reken op Marije aan de cursist, dat hij tot de cursus of workshop is toegelaten. (Voor een cursus op school of stichtingniveau geldt dat de overeenkomst tot stand komt door het ondertekenen van de offerte). Inschrijvingen worden toegekend op volgorde van aanmelding. Reken op Marije bevestigt de aanmelding binnen 7 dagen per e-mail. Na de totstandkoming van de overeenkomst heeft de cursist 14 dagen bedenktijd. Binnen deze termijn kan de cursist zonder opgave van redenen de overeenkomst opzeggen. Deze bedenktermijn vervalt indien het eerste lesmoment binnen de 14 dagen bedenktijd plaatsvindt en de deelnemer hieraan heeft deelgenomen.
b. Indien voor een cursus of workshop onvoldoende belangstelling blijkt te bestaan, dit is uitsluitend ter beoordeling van Reken op Marije, is Reken op Marije gerechtigd om van het geven van de betreffende cursus of workshop af te zien, te verplaatsen naar een andere datum later in het jaar, dan wel deze te combineren met andere cursus of workshop of een cursus of workshop in een andere plaats. Zij doet hiervan schriftelijk mededeling aan de cursist. In geval de cursus of workshop niet doorgaat, verplaatst wordt naar een andere locatie of gecombineerd wordt met een andere cursus, vindt deze mededeling uiterlijk veertien dagen voor de eerst (les)dag van de cursus of workshop plaats.
c. Indien Reken op Marije kenbaar maakt de cursus of workshop met een andere cursus of workshop te combineren en/of deze in een andere plaats te geven en/of naar een latere datum te verplaatsen, heeft de cursist het recht om binnen 7 dagen na dagtekening van de mededeling van Reken op Marije door middel van een schriftelijk of digitaal schrijven de overeenkomst te ontbinden. Wanneer Reken op Marije heeft bevestigd akkoord te gaan met de ontbinding van overeenkomst, is de overeenkomst ontbonden.
d. Indien een cursus of workshop geen doorgang vindt wegens onvoldoende belangstelling (minder dan 8 cursisten), wordt de overeenkomst ontbonden door middel van de daartoe strekkende schriftelijke mededeling van Reken op Marije als bedoeld in het lid c van dit artikel, zonder dat op één der partijen nog enige verplichting rust. Reeds betaald les- of cursusgeld wordt binnen 14 dagen teruggestort op de rekening van de cursist.
3: Betaling
Na inschrijving ontvangt de cursist een factuur. Deze dient binnen 21 dagen voldaan te zijn. Na ontvangst van de betaling krijgt de cursist een betalingsbevestiging per e-mail. Hierop staan ook de volgende gegevens: de afgesproken data, tijden en cursuslocatie (indien bekend). Het bewijs van betaling is tevens het bewijs voor deelname aan de training of workshop.
4: Overeenkomst
De overeenkomst komt tot stand door het invullen van het inschrijfformulier via de website www.rekenopmarije.nl. De overeenkomst wordt aangegaan voor de duur van de cursus of workshop. Wanneer cursist hinder toebrengt aan trainer of andere cursisten waardoor de training redelijkerwijs wordt bemoeilijkt, kan de cursist door de trainer -na een officiële waarschuwing- van de training worden uitgesloten. Hierop is geen restitutie van het cursusgeld mogelijk.
5: Cursus en workshop
De cursus of workshop wordt verzorgd door Reken op Marije. Deze zal ervoor zorgen dat de cursus/workshop kwaliteit biedt en cursisten de mogelijkheid hebben om advies te vragen tot 6 maanden na de datum van de gevolgde cursus. De trainer heeft een inspanningsverplichting ten opzichte van het verzorgen van de cursus/workshop, maar neemt geen verantwoordelijkheid voor het toepassen van het geleerde in eigen praktijk of werksituatie van de cursist. Reken op Marije heeft het recht de cursuslocatie te veranderen binnen een straal van 10 kilometer.
6: Niveau
Het niveau van de trainingen en cursussen is HBO, en kan eventueel (met enige aanvullende zelfstudie) ook gevolgd worden door deelnemers met MBO niveau met interesse in de leerstof.
7: Prijzen
Prijzen voor de cursus zijn vrijgesteld van BTW, tenzij anders vermeld (bijvoorbeeld in het geval van materiaal). Alle op de website vermelde prijzen en informatie zijn onder voorbehoud van kennelijke onvolkomenheden. Reken op Marije heeft het recht deze te corrigeren. Door inschrijver kunnen hieraan geen rechten worden ontleend.
8: Wijzigen en Annuleren
U kunt een voor bepaalde duur gesloten overeenkomst te allen tijde annuleren en opzeggen. De opleider doet u hiervan een bevestiging toekomen. Wel bent u gebonden aan de volgende annuleringsregeling of tussentijdse beëindigingsregeling.
Annuleren tot 2 maanden voor aanvang: 30% van de overeengekomen prijs.
Annuleren tussen 2 maanden en 1 maand voor aanvang: 50% van de overeengekomen prijs.
Annuleren tussen 1 maand en 2 weken voor aanvang: 70% van de overeengekomen prijs.
Annuleren minder dan 2 weken voor aanvang: 100% van de overeengekomen prijs.
Tussentijdse beëindiging: 100% van de overeengekomen prijs.
Annuleren van online cursussen: na het aanmaken van een profiel niet meer mogelijk
Dit dient van tevoren met de trainer (info@rekenopmarije.nl) te worden afgestemd. Hieraan zijn geen extra kosten verbonden. Bij overmacht (ziekte docent, weersomstandigheden code rood en sterfgevallen) wordt de training geannuleerd, kosteloos doorgeschoven naar een andere datum of de cursist kan aansluiten bij een cursus op een andere locatie.
9: Aansprakelijkheid
De trainer heeft ten opzichte van de cursisten een inspanningsverplichting tot het geven van een informatieve en praktische cursus/workshop. Trainer kan niet aansprakelijk gesteld worden voor eventuele fouten en/of onvolkomenheden, en of schade die hieruit voortkomt. Trainer is niet aansprakelijk voor persoonlijk letsel of schade aan eigendommen voor cursisten door welke oorzaak dan ook; uitgezonderd wanneer er sprake is van schuld of opzet. Aan de informatie op www.rekenopmarije.nl kunnen geen rechten worden ontleend. Wegens voortschrijdend inzicht en kwaliteitsverbetering heeft trainer het recht het cursusprogramma inhoudelijk aan te passen.
10: Auteursrecht
Het cursusmateriaal is ontwikkeld door Reken op Marije en mag niet gedeeld of vermenigvuldigd worden zonder voorafgaande schriftelijke toestemming van de trainer van de training. Alle door trainer in de training aan de cursist verstrekte informatie (presentaties, cursusmap en/of cursusmateriaal) is uitsluitend bedoeld voor eigen gebruik van de cursist. Het is de cursist niet toegestaan om zonder voorafgaande toestemming van Reken op Marije de lesstof en verstrekte documentatie te gebruiken voor een eigen ontwikkelde cursus of training.
11: Vertrouwelijkheid
Door deelnemers verstrekte informatie wordt door Reken op Marije vertrouwelijk behandeld. (zie hiervoor ook het Privacy reglement)
12: Klachten
Klachten over de kwaliteit van de training of de trainer dienen binnen 8 dagen na de training schriftelijk kenbaar gemaakt worden aan onderstaand adres of per email aan info@rekenopmarije.nl. Na die tijd worden klachten niet in behandeling genomen. Mocht een klacht ingediend worden, dan zal binnen 4 weken contact opgenomen worden. Als er een langere tijd nodig is om onderzoek te doen, wordt de klager hiervan binnen vastgestelde termijnen in kennis gesteld waarbij het uitstel wordt toegelicht en waarbij een indicatie wordt gegeven binnen welke termijn de klacht wel afgehandeld kan worden. Klachten zullen vertrouwelijk behandeld worden. Er wordt naar gestreefd om binnen 2 weken tot een gezamenlijke oplossing te komen. De klager heeft de mogelijkheid om het besluit voor te leggen aan een derde onafhankelijke partij: Loos bewindvoering. Postbus 45, 2370AA Roelofarendsveen. Info@loosbewindvoering.nl. Telefoonnummer: 0648481413. Het oordeel van deze instantie is bindend, eventuele consequenties worden door het instituut snel afgehandeld.
Klachten schorten de betalingsverplichting van de cursist/aanvrager niet op. Klachten en wijze van afhandeling worden geregistreerd en voor de duur van 1 jaar bewaard.
13: Contact
Reken op Marije
Trainer: Marije van der Laan MSc
Noordeinde 205, 2371 CS, Roelofarendsveen, www.rekenopmarije.nl, 0611915601

Learnworlds

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10. Accounts

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11. Termination and Cancellation of Accounts

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  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

  • 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Reken op Marije correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
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  • 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Orders and Provision of Services

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  • 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
  • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
  • 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
  • 13.2.3 Relevant times and dates for the provision of the Services;
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  • 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
  • 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
  • 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
  • 13.6 Reken op Marije shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
  • 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
  • Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
  • 13.8 Reken op Marije provides technical support via our online support forum and/or phone. Reken op Marije makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from Reken op Marije. If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at info@rekenopmarije.nl or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
  • 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Reken op Marije and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: info@rekenopmarije.nl. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
  • 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
  • 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
  • 14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
  • 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

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16. How We Use Your Personal Information (Data Protection)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • 16.2 We may use your personal information to:
  • 16.2.1 Provide Our Services to you;
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  • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17. Disclaimers

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

  • 19.1 The Website is provided “as is” and on an “as available” basis. Reken op Marije uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or restricts .
  • 20.3 Nothing in these Terms and Conditions excludes or restricts Reken op Marije's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  • 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Reken op Marije.

24. Communications

  • 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@rekenopmarije.nl. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  • 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Reken op Marije shall be governed by and construed in accordance with the Law of England and Wales and Reken op Marije and you agree to submit to the exclusive jurisdiction of [COUNTRY].
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